Privacy Policy
Neurology and Headache Center of Greenwich LLC
Last Updated: June 1, 2025

At Neurology and Headache Center of Greenwich LLC (“NHC Greenwich,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, including when you visit our website www.nhcgreenwich.com or engage with us via SMS/text messaging, in compliance with HIPAA and 10DLC (10-Digit Long Code) messaging regulations.

1. Information We Collect

We may collect the following types of information:

A. Personal Information:
When you contact us through forms, phone calls, or SMS/text messages, we may collect:

  • Name

  • Email address

  • Phone number

  • Medical history or health information (if provided voluntarily)

  • Appointment and insurance details

B. Website Usage Information:
We may use cookies and analytics tools to collect:

  • IP address

  • Browser type and version

  • Pages viewed

  • Time spent on pages

  • Device and operating system details

2. How We Use Your Information

We use your information for purposes including:

  • Scheduling and managing appointments

  • Responding to inquiries

  • Sending SMS/text message reminders or updates (with your consent)

  • Providing and improving our medical services

  • Complying with legal and regulatory obligations (including HIPAA)

3. SMS/Text Messaging Compliance (10DLC)

By providing your phone number, you agree to receive text messages from NHC Greenwich for appointment reminders, administrative updates, or health information related to your care.

Message frequency: Varies by patient interaction
Message & data rates may apply.
To opt-out: Text “STOP” at any time
To get help: Text “HELP” or contact us at (203) [Insert Phone Number]

We do not share or sell your mobile phone information with third parties for marketing purposes. All data transmitted via text is handled with industry-standard encryption and in compliance with HIPAA to protect your protected health information (PHI).

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following situations:

  • With medical providers, insurers, or billing companies for care coordination and payment

  • With service providers who help us operate the website or manage communication (under strict confidentiality agreements)

  • When required by law or legal process

5. Your Rights

If you are a patient, you have rights under HIPAA, including:

  • The right to access and correct your personal health information

  • The right to request restrictions on how your information is used or shared

  • The right to request confidential communications

  • The right to file a complaint if you believe your rights have been violated

To exercise these rights, please contact us at:
📞 (203) 900-4226
📧 info@nhcgreenwich.com

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing them with personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children without parental consent.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Your continued use of our services signifies your agreement to the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact us:

Neurology and Headache Center of Greenwich LLC
49 Lake Ave.
Lower Level 3
Greenwich, CT 06902
📞 (203) 900-4226
📧 info@nhcgreenwich.com
🌐 www.nhcgreenwich.com